AniCura, one of Europe’s leading providers of high-quality veterinary care for companion animals, presents its annual quality report for 2017. Highlights include a decrease in the use of antibiotics in Denmark and Germany, the launch of a new educational program and a new study on the quality of diagnostic medicine in veterinary care.
- The purpose of our annual quality report is to provide transparency around our achievements and development opportunities within quality and patient safety, as well as to inspire the entire veterinary industry to develop further, says Peter Dahlberg, CEO AniCura.
AniCura’s annual quality report is unique within the veterinary care market and describes how the company measures and implements quality improvements across the nine focus areas of AniCura’s quality program, QualiCura. The report, which has been issued since 2015, includes new findings about diagnostic quality, infection control and antibiotics as well as insights into medical record writing, professional development and customer communication.
Peter Dahlberg continues:
- 2017 is the third consecutive year with our proprietary quality program QualiCura and I am proud to see how it leads to sustainable improvements across our 200 clinics, and that both customers and employees rank the quality of care we provide higher that the market in general.
Highlights from the AniCura 2017 quality report include that the use of antibiotics was significantly reduced at clinics in Germany and Denmark, new hygiene routines were established, 60% of AniCura’s clinics reduced the prevalence of surgical site infections, 600 employees took part in customer communications trainings and more than 24 000 medical records were reviewed to improve quality.
For further information, please contact
Maria Tullberg, Group Communications Manager AniCura, +46 736 268 886