Internet policy

Copyright, brands and conditions for use

The content of this website belongs to AniCura and is protected by copyright. AniCura is a registered trademark. It is not permitted to crop, change the colour of, or alter the logo in any way. All brands, logotypes, symbols, images and other distinguishing marks belong to AniCura unless otherwise indicated.

All of the images may be used and published in connection with articles and interviews that involve or mention AniCura on the condition that "Copyright AniCura" is always indicated upon publication.

Except where expressly indicated to the contrary, it is permitted to copy, print out and disseminate documents published on the website on the following conditions:

  • they are purely for private, non-commercial use
  • they are used purely for informational purposes
  • reference is made to AniCura when documents are used

It is not permitted to modify, use or pass on information from this website for commercial purposes. Unauthorized use or distribution of material from AniCura's website may lead to civil or criminal sanctions in accordance with applicable legislation. AniCura reserves the right to exercise its intellectual property rights to the extent allowed in law.

Information policy

AniCura will not be held responsible under any circumstances for incidental, consequential or other damages arising out of or in any way related to the use of the website or its content.

Other websites

This website may include links to other websites owned by third parties; they are provided as an aid to the visitor. AniCura accepts no responsibility for the content, informational accuracy or privacy procedures of such websites.

Privacy policy

No pictures of patients or pet owners have been published without the pet owner's written permission. AniCura attaches great importance to, and respects, personal integrity and does not collect or process personal details unless the individual concerned has submitted them willingly. AniCura complies with national data protection laws that govern the use and collection of data.

AniCura's use of cookies

This website uses cookies to help us adapt it for use by our visitors. We do not store personal information about our visitors.

According to the Electronic Communications Act and in accordance with similar legislation in other EU member states, everyone who visits a website that uses cookies must be informed that the website contains cookies, what they are used for and how they may be avoided; visitors must be given the opportunity to agree to their use.

Cookies are small text files that are automatically saved in the visitor's computer by the website visited for the purpose of providing the visitor access to various functions.

There are two types of cookies. The first type – the permanent cookie – stores of file for an extended period on your computer. It is used for e.g. functions that provide information about what is new since your last visit to the website concerned. The second type – temporary cookie – is only used while you are using the website. It is removed the moment you close your web browser.

How to avoid cookies

You may choose whether or not to accept cookies on your computer. If you do not wish to receive cookies, you can adjust a setting on your computer to make your web browser automatically decline cookies, or alternatively inform you every time a website request permission to store cookies. However, this means we cannot guarantee that all parts of the website will function as intended. You can manually delete cookies from your hard drive at any time.

Social Media Policy

AniCura's policy extends confidentiality to every customer. This means that patient cases are never discussed or referred to on social media without consent. Pictures of patients or pet owners may not be posted or published without the pet owner's permission.

We ask people who post on our Facebooks pages to not to disclose personal data. If you do disclose personal data, we may remove your post for your own security. We reserve the right to remove posts and comments with commercial content. We will also remove posts that lack relevance to the subject matter.

AniCura will not accept posts or comments in breach of the law or which have racist, sexual or violent content or contain derogatory opinions about gender, race, religion or sexuality. Profanity, uncouth language or attacks against individuals will not be accepted. Posts that contain personal attacks and/or information covered by patient confidentiality may be removed and/or reported out of respect for patients, pet owners and employees alike. We are required by law to remove posts that contain insulting personal information.

If you need help with a specific case, we ask that you contact the animal hospital or clinic the case concerns.

We are eager for our customers to feel safe and secure with us and we appreciate direct dialogues with them.