Customer Promises image
By joining AniCura, clinics get a long-term owner committed to develop medical quality, customer service and employees. We are financially stable and AniCura invest significant amounts each year in advanced medical equipment, education and premises.
At AniCura, we are convinced that the best decisions are taken as close to patients and pet owners as possible. For this reason, we have a truly decentralized operating model where decisions around service offering, pricing, procurement and employees are taken at each clinic.
To guide all leaders and employees at AniCura, we have our common <link> corporate values </link> that unite us and set the boundaries for how we work.
"AniCura invests significant amounts each year in advanced medical equipment, education and premises"
Over the past decade, many veterinary clinics have grown into large organisations with increased demands on management, processes and administration. AniCura provides professional support functions within for example general management, HR, procurement and finance to enable practice managers to focus on their respective clinics, patients and customers.
Our central veterinary medical and quality team supports our clinics in their development and run a group wide quality development program called <link> QualiCura </link>. As part of AniCura, clinics also gain access to a broad educational offering with numerous courses throughout the year, open for all employees.
"We joined AniCura to become part of a strong network and an organisation that had both the know-how and resources to drive the development of veterinary care"
Henrik Strange, Operations Manager, AniCura Gistrup Dyrehospital
Strong European network
All family members are part of AniCura’s European network. We are selective in which clinics may join, and we pay great attention to medical quality focus, cultural fit as well as passion for development. This creates a strong network with leading veterinary expertise.
Within AniCura’s network, best practice is shared and developed through our <link> medical interest groups </link>, our quality program, meetings and educations.
Clinics that are part of AniCura find it easier to attract, retain and develop top performers as they can provide an internal network of inspiring colleagues and unique development opportunities.